Q. Do I have to rent for a certain number of months?
A. No, we offer rentals by the week or 4 week periods.
Q. Do you offer referral credits?
A. Yes, please ask for details. We appreciate your business and your referrals.
Q. Do you provide outside storage?
A. We provide outside storage for cars, trucks, RV and trailers. You must maintain your own insurance for your vehicle.
Q. Do offer discounts or specials?
A. We have different specials check out our currant promotion page.
Q. What type of security do you provide?
A. Gate access is limited to current tenants only by coded access. If any door is opened that has not had the alarm deactivated (by keying in your code) our personal will be notified. They will respond to any occupied door alarm 24 hours a day 7 days a week. Dartmouth Secure Self Storage has 24 hour video surveillance throughout the site.
Halifax Regional Police officers have access to the site and also drive thru the area to help ensure your items are safe.
Q. Why do I need insurance?
A. Storage facilities are like apartments, tenants items are not covered unless they have their own insurance. Although we provide a safe storage solution we do recommend that tenants have insurance. We always suggest that you check with your homeowners policy first as some will cover items in a self storage. If not they may be able to offer a better rate then ours.
Q. What items cannot be stored?
A. Items that can not be stored include, food*, perishable items, hazardous, toxic, or illegal items. If you are not sure that your item should or can be stored then please ask our staff. Gasoline, Propane, food or produce, plants, fireworks or other explosives, illegal drugs or item (we work with police and report any suspicious activity) are a few examples of items that are not allowed.
Q. What are your methods of payment?
A. We accept cash, major credit cards and debit.
Q. What type of deposits/fees do you charge?
A. We do not charge a deposit fee but we do require a major credit card on file.
Q. What are the hours of operation/access?
A. We are open from 8:30 am to 4:30 pm Monday to Friday and 8:30 am to 3 pm on Saturday. We are closed most Holidays and on Sundays. We understand that you may require service outside of these hours and we will do our best to accommodate. You may call our office at 463-2655 and it will be forwarded to our after hours service.
Q. Do your self storage locations supply locks?
A. No but we sell them on-site or you may bring your own lock. We recommend and only sell disc locks / cylinder locks for your added protection. We sell these locks at very reasonable prices.
Q. Can I store a vehicle? If so, what is required?
A. Yes, both inside and outside spaces are available. The vehicle must be drivable and not leaking fluids.
Q. Do I have to rent for a certain number of months?
A. No, we offer rentals by the day, week or 28 day periods.
Q. Do provide pest control?
A. Yes, we have a professional pest control company that monitors our location on monthly bases.
Q. Do you sell moving supplies?
A. Yes, we sell packing and moving supplies. We even offer our shredded paper for packing material free of charge.
Q. Does it matter what type of boxes is used for storage?
A. No, what type of boxes you use is up to you, however we do recommend moving boxes as they are more suited for storage. We do not recommended boxes used for fruit or vegetables as they may contain unseen mold or mildew.
Q. Do you offer electric outlets in the units?
A. No, not at this time.
Q. Will you accept deliveries?
A. Yes, we will be more than happy to accept deliveries with your authorization on file.
Q. Do you supply or sell locks?
A. We sell locks or you may bring your own lock. We recommend and only sell disc locks / cylinder locksfor your added protection.
Q: Do you offer tire storage?
A: Yes, we will store your off season tires for $45 per year. In the spring time bring us your winter tires and we will place them into storage. in the winter bring us your summer tires and we will give back your winter tires and place your summer tires into storage. You pay only $45 for this service. We will even book an appointment for you at a local garage to have them installed! While your tires are in storage no one but our staff have access to them! Please note that tires must be in bags, if you don't have tire bags we can provide them to you for a nominal fee.
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